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How Automation Is Helping Venue Operators Overcome Staff Shortages

How Automation Is Helping Venue Operators Overcome Staff Shortages

The after effects of the COVID19 crisis is still having a profound effect on the availability of staff across the economy and perhaps more profoundly across venues, events and the hospitality sector.

The pandemic, and the subsequent global lock downs, meant that many in the industry were forced to seek alternative employment, or reevaluate their career options, and simply haven’t come back to the sector.   This coupled with the restrictions on international travel meant the usual migration of skilled workers, international students and backpackers didn’t happen, resulting in a smaller pool of available staff.

Global travel has still not recovered to pre-pandemic levels. This is due to the fact that many countries continue to have restrictions in place, there is still uncertainty about what may happen with Covid-19 in the future and the recent global economic downturn and inflationary pressures are taking their toll.

When it comes to staffing shortages the UK has been particularly hard hit because of the factors outlined above coupled with the additional complication of Brexit.  The venue, events and hospitality sector has always been very reliant on workers from the EU, but many left during the pandemic and have not come back due to the restrictions on movement imposed since January 2020.

What is automation?
Automation is moving away from reliance on human labour and resources and replacing it with technology, such as VenuePro.   It’s changing processes and procedures that were previously undertaken by people to be executed by software and computer programs.

Automation does not and should not completely eliminate the need for human interaction, but it can deliver significant time savings in relation to typically mundane, repetitive processes.   It means that an organisation can do more with less staff, which in this current environment is becoming increasingly important.

How can automation help?
Automation helps to simplify and streamline an organisation’s processes and procedures to drive efficiency and productivity.  It eliminates the need for team members to undertake many administrative tasks, which allows them to focus on activities which will have more impact on the visitor experience and drive more value to the organisation.

It also means that day to day activities and events can be managed with a smaller team and automated notifications and reports can be sent to stakeholders at the right time, thus reducing headcount and cost.

Using technology to digitise, standardise and automate processes also mitigates against human error and ensures compliance against a checklist of activities to ensure nothing is missed to reduce risk and enhance health and safety.

How VenuePro can help
VenuePro is able to provide a viable, efficient and cost effective solution by digitising, simplifying and automating a lot of the existing labour intensive, manual processes, so that human resources can be deployed elsewhere or reduced.

The cloud based platform picks up the slack by streamlining many of the manual, repetitive functions that an operations team has to deal with on a regular basis, and can take up a significant amount of resources.

It is highly customisable and flexible, providing a one stop shop with everything a venue needs to manage the operation and is made up of 17 distinct modules, which can be selected to create a tailored solution. This means clients can pick and choose the features and functionalities that fit their requirement and only pay for what they need, plus it’s flexible enough to fit in seamlessly with existing IT infrastructure.

Please get in touch to find out how VenuePro can help you to automate your business processes, streamline your operation and become a more efficient organisation.


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