At VenuePro we are always looking at ways to improve our offering for clients and we are continually developing new features, based on user feedback and requests.
As a company we have a strong focus on delivering quality products, providing a high level of customer service and ensuring the highest levels of data security. This focus on quality and security has been recognised with our recent ISO 9001 and ISO 27001 certifications.
ISO 9001 and ISO 27001 are globally recognised management certifications that provide assurances around Quality Management System (QMS) and Security Management and we join millions of organisations globally who have improved their businesses with these standards.
These certification are testament to the quality of the VenuePro product and the high levels of customer service and client support we provide. It demonstrates that VenuePro has met the necessary requirements of ISO 9001 and ISO 27001 and gives our clients confidence that we have an established Security Management and Quality Management System in place based on the principles of ISO 9001 and ISO 27001 detailed below:
- Customer Focus
- People Engagement
- Clarity of Process
- Continuous Improvement
- Evidence Based Decision Making
- Relationship Management
- Confidentiality and integrity of data
- Legal Compliance
- Protection of client and customer data
- Systems in place to safeguard against cybercrime, online attacks and data breaches
The ISO 9001 and ISO 27001 standards sends a clear message to our clients that we have in place all of the policies, processes, and procedures necessary to protect client data and provide products and services that meet customer and regulatory requirements.
Neil Berry, CEO of VenuePro sees the ISO certifications as just the start,
“Going through the ISO 9001 and ISO 27001 certification process has helped us to identify areas where we could be better as an organisation and has helped us to elevate our focus on security, quality and delivering what clients need and want. This is an important step for us and will give us the springboard to continue to enhance our products, protect our clients and keep looking at ways in which we can improve.”
Find out how VenuePro can assist your venue or event operation by getting in touch via firstname.lastname@example.org.